Privacy Notice
AC Innovative Solutions respects your privacy and handles personal information in accordance with applicable Philippine privacy requirements.
Information we collect
Depending on the form you use, we may collect your name, phone number, email address, service address, location pin, access notes, service requirements, preferred schedule, and payment-proof image.
How we use it
We use this information to answer inquiries, prepare quotations, schedule and deliver services, verify booking payments, route technicians, maintain customer service records, and meet legal or operational requirements.
Who can access it
Access is limited to authorized AC Innovative Solutions personnel who need the information to respond to your request or deliver the booked service. We do not sell personal information.
Retention and protection
We retain information only for as long as reasonably needed for service delivery, business records, dispute handling, security, and legal obligations. We use access controls and protected storage for private documents and payment proofs.
Your choices and rights
You may ask to access or correct your information, or request deletion when retention is no longer required. Contact us at business@acinnovativesolutions.com or 0917 7777 285.